How to avoid surprises at performance review time

It is coming up to ‘End of Year Review’ time. As managers, this can be a challenging time for many of us, especially if we have important feedback for a team member that we have not yet shared with them....
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Providing Gratitudes

What I appreciate about you is… are these words you hear in the workplace and if not, why not? How often do we tell our colleagues what we appreciate about them and, more importantly, what difference does it actually make...
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